CATEGORIES
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CUSTOMER SERVICE
Business & Work Jokes
For all of you out there who've had to deal with an irate customer, this
one is for you. In tribute to those 'special' customers we all love!
An award should go to the United Airlines gate agent in Denver for being
smart and funny, and making her point, when confronted with a passenger
who probably deserved to fly as cargo. A crowded United flight was
cancelled. A single agent was rebooking a long line of inconvenienced
travelers. Suddenly an angry passenger pushed his way to the desk. He
slapped his ticket down on the counter and said, "I HAVE to be on this
flight and it has to be FIRST CLASS. " The agent replied, "I'm sorry
sir. I'll be happy to try to help you, but I've got to help these folks
first, and I'm sure we'll be able to work something out." The passenger
was unimpressed. He asked loudly, so that the passengers behind him
could hear, "Do you have any idea who I am?" Without hesitating, the
gate agent smiled and grabbed her public address microphone. "May I have
your attention please?" she began, her voice bellowing throughout the
terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO
HE IS. If anyone can help him find his identity, please come to the
gate." With the folks behind him in line laughing hysterically, the man
glared at the United agent, gritted his teeth and swore, "F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll
have to stand in line for that, too."
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